FAQ's
We know you might have a few questions, and we’re here to make things easy!
Below, you’ll find answers to the most common questions about our flexible hair clips — from how they work to shipping details and more.
If you don’t see your question here, feel free to reach out. Our team would love to hear from you and help you find your perfect clip!
About Our Products
At senso, we believe hair accessories should be comfortable, durable, and effortlessly stylish. Here, you’ll find everything you need to know about our flexible hair clip — from its unique benefits to how it can make your everyday hair routine easier (and prettier!)
What makes your hair clip different?
Our clip is made from a unique flexible, shatterproof material that bends without breaking. It’s lightweight, comfortable, and stays in place all day — without pulling or slipping.
Will it work for thick hair?
Yes! The flexible design allows it to hold both fine and thick hair securely. Many of our customers with extra-thick hair say it’s the first clip that actually works for them.
Is it comfortable to wear all day?
Absolutely. The soft, bendable edges mean no digging into your scalp or headaches — even when you lean back in a chair or car seat.
Can I wear it while driving?
Yes! One of the most-loved features of our clip is that you can rest your head against a headrest without discomfort.
Will it break if I drop it?
No. Our clips are made to be shatterproof. Drop it, bend it, toss it in your bag — it’s built to last.
Ordering & Shipping
We know you’re excited to receive your order! Here’s all the information you need about our shipping times, costs, and where we deliver.
Do you offer free shipping?
Yes! We offer free shipping on orders over $30 USD.
How long does shipping take?
Orders are processed within 2-3 business days and typically arrive within 6-10 business days, depending on your location.
Do you ship internationally?
Yes, we ship worldwide! Shipping times and rates vary based on location.
Returns & Exchanges
Your satisfaction is our priority! If you have any issues with your order, check out our return policy and find out how we can make things right.
What is your return policy?
We offer hassle-free returns within 30 days of receiving your order. If you’re not satisfied, contact us at hi@mysensoclip.com for assistance.